Trainee information

Your contacts

Grégoire Revert, teaching, administrative, disability and reporting officer – contact@insidebim.fr – 06 98 29 44 70

Before, during and after the training

Before the training

• You receive the programme, the joining instructions (dates, times, venue or connection link), the internal rules, the welcome booklet and the placement test.
• You install the software (guide provided) and test your connection if the training is remote.
• You tell us about any adjustment you need: we will find a solution with you.

During the training

• Hours: 9:00 am – 12:30 pm / 1:30 pm – 5:00 pm (7 hours per day), can be adjusted on request.
• Attendance: sign-in sheet for each half-day; remotely, attendance record and work submitted.
• Active learning: roughly 20% theory and 80% practice on a running project.
• PDF course materials, exercise files and solutions, available for 12 months.
• Assessment: placement test, assessment at the end of each module, final assessment against a skills grid.
• Venue: the training takes place either in Lyon, in a room accessible to people with reduced mobility (address given in the joining instructions), or at your company’s premises, where the trainer travels to you, or remotely in a Teams virtual classroom.
• Meals and transport: in Lyon, the room is rented in a business centre accessible to people with reduced mobility and served by public transport (currently Newton Offices, Lyon 9th district, a 5-minute walk from Gorge de Loup metro station, line D); lunch is at your own arrangement. At your company, your company’s usual arrangements apply. Meal, travel and accommodation costs are paid by the trainee or their employer.

After the training

• You receive the certificate of completion and the certificate of attendance.
• Satisfaction survey on the last day, then 3 months later.
• You can email the trainer with questions for 1 month.

Remote training

100% live virtual classroom on Microsoft Teams, with no self-paced modules. Link in the joining instructions, connection test offered 3 days before. Materials and exercises provided via a download link. Technical and teaching support on 06 98 29 44 70 and at contact@insidebim.fr : immediate during the session, within 24 working hours otherwise.

Internal rules

The internal rules set out the health, safety and discipline rules that apply during the training.

Terms and conditions of sale

Registration, prices, payment terms, cancellation and postponement: see our terms and conditions of sale.

Accessibility and disability

Our courses are accessible to people with disabilities. You can reach our disability officer on 06 98 29 44 70, or at contact@insidebim.fr. Contact them as soon as you enquire to look at possible adjustments: pace, materials, equipment, remote training.

Partner organisations: Agefiph, Cap emploi, Ressource Handicap Formation (RHF) Auvergne-Rhône-Alpes, Fiphfp, MDPH (departmental centre for people with disabilities).

Our accessibility commitments (PDF, in French).

Complaints

You can send us a complaint by email to contact@insidebim.fr or using the complaint form (PDF, in French). Acknowledgement within 48 working hours, reply within 15 days.

Reporting

Any harassment, sexist or sexual violence or discrimination can be reported confidentially to contact@insidebim.fr (subject “Reporting – confidentiel”); it is dealt with immediately. Useful numbers: 3919, Défenseur des droits (French rights ombudsman) (French rights ombudsman) (French rights ombudsman) 39 28, 17 in an emergency.

The officer in charge of handling reports is Grégoire Revert. If the report concerns him, you can contact your employer, the Défenseur des droits (39 28) or the labour inspectorate.

Poster: violence, harassment, discrimination (PDF, in French)

Data protection

Your data is used only to manage your training and is kept for 5 years. You have the right to access, correct and delete it by contacting contact@insidebim.fr. See also our privacy policy.